Step Reference

Review key concepts.

See Telephony Concepts.

Install any necessary telephony hardware and software on the clients.

See manufacturer's documentation.

On each client:

  • Windows 2000: specify the telephony servers to be used by the client.

  • Windows Vista, Windows Server 2003, Windows XP: add the Windows Remote Service Provider.

See Specify Telephony Servers on a Telephony Client.

Configure general dialing rules, area code rules, and calling cards as required for users.

See Help in Network Center and your dialing tools.

For more information about dialing rules, see "Changing How Windows Dials Phone Numbers" in the Network and Sharing Center Operations Guide (

Dial and receive phone calls.

See manufacturer's documentation.

Additional references