Telephony administrators have the ability to manage the Telephony service, and can manage the users, telephony lines, and phones.

Membership in the local Administrators group, or equivalent, is the minimum required to complete this procedure. Review details about using the appropriate accounts and group memberships at

To designate telephony administrators
  1. Open the Telephony Snap-in.

  2. In the console tree, click the server you want to manage.

  3. On the Action menu, click Properties.

  4. On the Setup tab, in Telephony administrators, click Add.

  5. In the Select Users dialog box, click Locations, and then click the domain where the user account is located.

  6. In Enter the object names to select, type the name of the user to be designated as a telephony administrator, and then click OK.

Additional considerations
  • Members of the Administrators group can administer the Telephony service without performing this procedure. By using this procedure, you can grant authority to manage the telephony server to users that are not members of the Administrators group.

  • If the user's domain is not listed in the Locations dialog box, try specifying the domain in Enter the object names to select by using the following format:


Additional references