This topic provides guidelines for solving problems associated with:
- Viewing or setting Message Queuing
properties.
- Accessing objects in Active Directory Domain
Services (AD DS).
- Using the snap-ins for Message Queuing.
What problem are you having?
- I cannot find Message
Queuing under Services and Applications in Computer
Management.
- Changes I made do not show
up in AD DS.
- I cannot access the
contents of a particular queue.
- I cannot create
queues.
- Messages can no longer be
delivered to a particular computer or queue.
- A test message cannot be
sent to a particular queue.
- I cannot access messaging
files stored locally on disk.
I cannot find Message Queuing under Services and Applications in Computer Management.
- Cause: The Message Queuing
service is not running.
- Solution: In the Computer
Management console tree, under Services and Applications,
click Services. In the details pane, under Name,
right-click Message Queuing, and then click Start.
Restart Computer Management on Windows® 7 by clicking
Start, right-clicking Computer, and then clicking
Manage. To restart Computer Management on
Windows Server® 2008 R2, click Start, click
Programs, click Administrative Tools, and then click
Computer Management.
Changes I made do not show up in AD DS.
- Cause: Replication can
delay information updates displayed in the snap-ins, so that
changes you make using the snap-ins do not appear until replication
occurs.
- Solution: Press F5 after
making the change, or wait at least 15 minutes.
I cannot access the contents of a particular queue.
- Cause: You might not have
the proper permissions for viewing the queue. By default, Message
Queuing displays all queues that are viewable. However, you can
view the contents of only those queues that you have proper
permissions to open. Therefore, there might be public queues whose
contents are not viewable in the snap-ins.
- Solution: Ensure that the
Peek Message or Receive Message permissions for the queue are
granted to you. To view the contents of a queue journal, you must
have the Peek Journal permission granted for the queue. To read
messages from a private queue, the remote Message Queuing
application requires the Receive Message permission for that
queue.
I cannot create queues.
- Cause: You might have
insufficient permissions to perform this operation.
- Solution: Ensure that the
Create Queue permissions are granted to you.
Messages can no longer be delivered to a particular computer or queue.
- Cause: The computer quota
or the queue quota for the particular computer might have been
exceeded.
You can verify this in the following two ways:
- By requesting negative acknowledgment (NACK)
messages and checking their class. (This technique is applicable to
the quotas of destination queues, not to computer quotas.)
- By using performance counters to compare the
queue or computer quota to the actual volume of messages.
- By requesting negative acknowledgment (NACK)
messages and checking their class. (This technique is applicable to
the quotas of destination queues, not to computer quotas.)
- Solution: Process and
remove messages from the applicable queues, or increase the
appropriate quota value.
A test message cannot be sent to a particular queue.
- Cause: Test messages can be
sent from the MMC snap-in only to test queues; these have a queue
type ID of {55EE8F33-CCE9-11CF-B108-0020AFD61CE9}.
- Solution: Verify that the
queue to which you want to send the test message has the correct
queue type ID. Do not change a transactional queue or a queue
requiring authentication to a test queue because any test messages
sent will not be delivered to such a queue. You can send test
messages programmatically to queues with any queue type ID.
I cannot access messaging files stored locally on disk.
- Cause: By default, only
members of the Administrators group for the local computer have
full access to all locally stored message files, log files, and
local queue storage (LQS) files.
- Solution: Grant yourself
administrative permissions for the computer, or add yourself to the
local Administrators group.