What problem are you having?
- I cannot access
shared folders
- I cannot view
shared folder information in Shared Folders
- I cannot view a folder in
a shared folder on which Access-based enumeration is
enabled
I cannot access shared folders.
- Cause: The network connection was lost.
- Solution: Verify network settings. Check your
connection to other resources on the network, such as internal Web
sites.
- Cause: Share permissions or file system
permissions prevent access.
- Solution: Verify that the share permissions
and file system permissions on the computer to which you are
connecting allow you or your group access to the shared folder.
If you can access Shared Folders on the remote computer, check the Sessions folder to determine the user rights with which you are logged on to the remote computer.
Check the Share Permissions that are set for the Everyone group. If there is a check mark in the Deny column, no one will be able to access the shared folder, even if Full Control permissions are granted to the Administrators group. Remove the check mark and grant Full Control to appropriate users and groups.
I cannot view shared folder information in Shared Folders.
- Cause: You are not logged on to the specified
computer as a member of the Administrators group, Server
Operators group, or a group that has the appropriate user
rights.
- Solution: Ensure that you are a member of a
group (such as the Administrators group) with the
appropriate user rights before connecting to the shared folder.
I cannot view a folder in a shared folder on which access-based enumeration is enabled.
- Cause: The user does not have the Read
permission to the folder in a shared folder on which access-based
enumeration is enabled, or the Special permissions have been
modified. Access-based enumeration hides folders or other shared
resources that the user does not have rights to access.
- Solution: Check that the user has Read
permission on the appropriate folder, and that the user has the
following Special permissions in the Advanced Security
Settings dialog box:
- List folder / read data
- Read attributes
- Read extended attributes
- Read permissions
- List folder / read data