The outbox is the queue of all faxes that are waiting to be sent or are in the process of being sent. If you send faxes using multiple fax devices, the outbox is the collective queue for all these devices. Once a fax is sent successfully, it is moved to the archive.

You can view the Outbox folder by using Windows Fax and Scan. To open Windows Fax and Scan, click Start, click All Programs, and then click Windows Fax and Scan.

Administrators can use Fax Service Manager to configure the following properties for the outbox and outgoing faxes:

To configure the outbox and outgoing fax transmissions
  1. Open Fax Service Manager.

  2. In the left pane, right-click Fax, and then click Properties.

  3. On the Outbox tab, do the following:

    1. Select the Include banner check box to print transmission information on the edge of each page of outgoing faxes.

    2. Select the Allow use of personal cover pages check box to allow users to use cover pages from their personal cover pages folder when sending faxes.

    3. Select the Use device Transmitting Subscriber ID (TSID) check box to include identification information about a fax sender to a fax recipient.

    4. In Number of retries, enter the number of times to attempt to resend a failed outgoing fax.

    5. In Retry after, enter the number of minutes to wait before trying to resend a failed outgoing fax.

    6. In Discount rate start, specify from what time discount line rates will be taken into account when sending faxes.

    7. In Discount rate stop, specify until what time discount line rates will no longer be taken into account when sending faxes

    8. Select the Automatically delete faxes older than <number> days check box to set a duration to automatically delete failed faxes that are not sent or received and remain in the Outbox or Incoming folders.

Additional considerations

  • To configure fax components, you must be a member of the Administrators group or you must have been delegated the appropriate authority.

  • To open Fax Service Manager, click Start, point to Administrative Tools, and then click Fax Service Manager.

Additional references