You can use Fax Service Manager to configure archiving for faxes that are successfully sent or received.

You can specify for how many days faxes are kept in the archive. If you do not specify a value, faxes will remain in the archive until deleted manually.

You can also track the size of the archive by setting maximum and minimum quota limits. A maximum quota limit specifies the size at which, when reached, an event warning will be issued. A minimum quota limit represents the size at which the archive event warning is reset. This means that once the maximum limit is reached and an event is issued, the event will not be issued again until the archive size drops below minimum limit.

Archiving may fail if the disk where the archive is located is full, if archiving is configured to use a folder that does not exist, or if the security permissions for the archive folder are not configured correctly.

To enable and configure fax archiving for a fax server
  1. Open Fax Service Manager.

  2. In the left pane, right-click Fax and then click Properties.

  3. On the Archives tab, under Archive folder, select the Archive all faxes to this folder check box, and then provide the path to the folder. The default path is <systemdrive>\ProgramData\Microsoft\Windows NT\MSFax.

  4. Under Archive rules, do the following:

    1. To set maximum and minimum quota limits (“watermarks”), select the Generate warning in the Event Log check box and then provide values for the limits.

    2. To set a value for when faxes will be deleted from the archive, select the Automatically delete faxes older than <number> days check box and then provide a value.

Additional considerations

  • To configure fax components, you must be a member of the Administrators group or you must have been delegated the appropriate authority.

  • To open Fax Service Manager, click Start, point to Administrative Tools, and then click Fax Service Manager.

  • Users who are not members of the Administrators group can view and edit their own sent archived faxes, as well as their received faxes, but they require specific permissions to view or modify incoming archived faxes, and faxes sent and received by others. For more information, see Configuring Fax Security.

Additional references